The information we gather about you – the website visitor – is to better provide access to relevant content, regarding our products and services. We do this to deliver better customer service, to direct our business, and to perform those activities as described below. For current TFD Group members and affiliates, to access certain features and non-public areas of our website, you will be asked to login with a login name and password. If you fail to have the credentials to login to these non-public areas, it is because we cannot confirm your identity. For TFD Group employees and affiliates who have access to non-public areas of the website, personal information such as login, passwords and/or related credentials, will be created and maintained by our IT department.
What information we do gather, helps us keep you up-to-date with our latest news, offers and product releases.
This website is not directed to children under 13, and we do not knowingly collect or use personally identifiable information from anyone under 13 years of age.
Personal Information We Collect and Use Through This Website
We define “personal information” as information that is unique to you and may include your phone number, name, age, address, Social Security number or credit card number. We do not collect any personal information about you through this website. If you encounter a screen or page that requests information you do not want to share with us, do not enter the information and do not proceed with that screen or page.
If you contact us through our “Contact Us” page, any information you provide we will collect. This includes name, address, phone number, email address, company and/or institution. Generally, we use this information to respond to, process, and fulfill your requests and general inquiries. When you purchase products and services, we will require that you provide payment and other necessary information through our billing office – never through our website. If you are prompted by a webpage to provide billing related information, please do not provide any information and contact us immediately.
Other examples of when we may ask you to provide personal information include if you subscribe to receive our newsletter, choose to provide us with your specific product or service related needs/uses. We use this information to suggest products and search results that may be of interest to you. Finally, we may also use your postal mail, email address or phone number to send you further information about TFD Group or to contact you for the purposes of research, product development, or customer service. This information, is again, not gathered through visiting our site, but only by way of subscribing to our newsletter, sharing your information with us through email or direct correspondence, or in other interpersonal exchanges. We may also aggregate information collected from this website with other information you provide us through interactions with you offline.
We will not sell, license, transmit or disclose your personal information outside of TFD Group, unless otherwise as we are required or permitted by law. TFD Group will share information with our partners and affiliates to better serve the needs of our customers.
We will not disclose your personal information to a third party for their direct marketing purposes unless you first affirmatively agree to the disclosure.
Automated Means of Collecting Information
As is true of most websites, we gather technical information through a third party service provider about your interaction with our website automatically. Such information includes Internet Protocol addresses, web browser type, host or service provider, referring or exit pages, and date and time stamps.
By way of example, we may use automated means of collecting information
- to provide relevant and timely information regarding our products and services,
- to help us understand which parts of our website are the most popular and how much time our users spend in each,
- to measure the effectiveness of our communications, promotional campaigns, and the searches performed on our website,
- to administer our website, and,
- to study aggregate demographic information about our users as a whole.
Protecting Your Personal Information
We restrict access to personal information collected about you through our website to our employees, our affiliates’ employees, or others who need to know this information to provide services to you or in the course of administering and conducting our business. We maintain appropriate physical, electronic, and procedural safeguards to protect personal information. We protect our database with various physical, technical and procedural measures and we restrict access to your information by unauthorized persons. We also advise our employees about their responsibility to protect customer information and we provide them with appropriate guidelines for adhering to our business ethics standards and policies.
You can also help us protect your personal information by
- using only secure web browsers,
- employing common anti-virus and anti-malware tools on your system to keep it safe.
Finally, please exercise discretion and use caution with respect to your personal information.
Updating and Verifying Information We Have About You
and notify us of the changes.
80 Garden Court, Suite 240
Monterey, CA 93940